Business Consultant - Healthcare Revenue Cycle Management
Location:
CA-Quebec City,QC - Rue St-Vallier Est (CAQC1)
City:
Quebec City
Metro Area:
Quebec City
State:
QC
Postal Code:
G1K 9C5
Functional Area:
Development
Requisition Number:
669494-3
First Open Date:
10/13/2016
Description:
Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com.
BACKGROUND:
Infor Healthcare is a leading provider of healthcare specific solutions and services. We provide innovative, cost-effective solutions enabling vital access to healthcare information anytime and anywhere, improving clinical and financial outcomes. Our Revenue Cycle Management solutions, powered by Cloverleaf Integration Suite, are at work at thousands of facilities around the globe, including 40% of all large Integrated Delivery Networks, and 33 percent of hospitals in North America
POSITION SUMMARY:
As a member of the Infor Healthcare Revenue Cycle Management (HRCM) team, your primary focus will be on implementing the Patient Billing and Accounts Receivable application at our client’s sites in the healthcare sector across Canada.
ESSENTIAL FUNCTIONS:
* Travel to the client site, follow project implementation path, and establish a confident approach for training clients on the application
* Troubleshoot reported client challenges, and document the problems for the support team and/or the development team
* Follow up and track client issues during implementation
* Ongoing learning specific to application changes and standard in the financial applications
* Organization skills: need to be able to establish priorities and adapt quickly to changes
* Work collaboratively with implementation teams including project manager
* Update application documentation as required, and as per manager’s request
* Interface with VP/SVP leaders to support and explain the impacts of methodology changes
EDUCATIONAL/SKILL/EXPERIENCE REQUIREMENTS:
* College/University degree in accounting or 5 years equivalent working experience.
* Minimum of 2 years of implementation experience.
* Indepth knowledge of patient accounting and accounts receivable applications in the healthcare sector.
* Customer focused – willing and able to deliver the highest level of service to our clients.
* Strong Analytical, problem solving, and communication skills(both oral & written).
* Ability to travel less than 20% of the time
* Excellent interpersonal relationship skills
* Ability to speak. read and write in French/ English a big plus
* Knowledge of Oracle/SQL highly desired
* Knowledge of Crystal Report Writer an asset
* Use of Microsoft Suite including Excel, PowerPoint, Word, Project
Infor est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et à l'action positive. Infor ne fait aucune discrimination quant à la race, la couleur, la religion, le sexe, l'âge, l'origine nationale, l'invalidité, l'état d'ancien combattant, l'état matrimonial, l'orientation sexuelle ou tout autre état ou condition protégés par les lois locales, d'État ou fédérales.
