Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com.
JOB POSITION: Global Enablement Instructional Designer
JOB LOCATION: New York Metro or Remote
JOB SUMMARY: Are you an experienced instructional design and training development expert who gets excited when building and delivering innovative, impactful global training programs which directly address business needs? Do you possess a balance of strong team commitment, community development, change management, collaboration, and entrepreneurial qualities? We are looking for a results-driven, passionate instructional designer, adept in envisioning, designing, building, delivering, and measuring the effectiveness of global training programs in a new and fresh way.
Infor’s Global Enablement organization provides comprehensive career planning, guidance, training, development and learning experiences for talent to enable them to meet their full potential. Infor’s unique approach to enablement provides programming for talent at Infor, at Infor Partners, and through educational organizations (i.e. high schools, colleges and non-profits) for pre-Infor talent, which become dedicated pipelines to source pre-trained new hires.
The Global Enablement Instructional Designer will lead and manage the development and execution of comprehensive instructional curricula and training and development plans, methodologies, job aids and resources which address critical role capability, industry and technology skill gaps/requirements. These may include virtual and blended learning, gamification, embedded testing, and post-training event learning reinforcement strategies.
JOB RESPONSIBILITIES:
The design, development, and delivery of the Talent Management process, policy, and application technology training.
• Build and maintain relationships within key stakeholders to clearly understand the business, target audience and content needs to construct learning and performance outcomes on time or ahead of schedule
• Build and package scalable experiential curricula, training and development offerings, components of which may be readily integrated into existing courseware and/or launched as stand-alone courses
• Deliver innovative, repeatable role based training options that are easily adoptable across soft-skills, knowledge, comprehension and application training and development categories
Serve as subject matter expert (SME) around instructional design, learning methodologies and technologies
• Stay up-to-date with current and emerging trends in targeted role/department and ERP business process and information management technology and its potential application
• Develop curriculum and content of training material which includes development of courses, job aids, quick reference guides, user manual and other relative training resources as indicated.
• Conceptualize, design and produce graphics demonstrating complex constructs and concepts. Takes complex concepts and communicates them in simple, easily understood terms both verbally and in training materials.
• Develop “Train the Trainer” classes and/or training material to designated facility staff for purposes of delivering ongoing facility instruction
• Develop and deploy course-level, department-level and role-level assessment and certifications to ensure learning objectives were addressed in the content at an appropriate learning level. Analyze for effectiveness of both classroom and CBL training for purposes of ongoing curriculum and delivery improvement.
• Deliver training programs in alignment with departmental objectives to support business success
• Quality test training materials, exercises and data. Perform learning assessments on their effectiveness for training participants and update training materials, presentations, and/or simulations accordingly.
• Continually assess the effectiveness of the training curriculum & delivery.
• Pro-actively provide enhancements to training process and/or content where appropriate
• Quarterly development and delivery of training for internal clients on new release features and functions
• Consolidating and reporting client feedback on training strategies
• Synchronizing self-paced training modules with current training content
EDUCATION & EXPERIENCE:
• Bachelor’s Degree in Education, Instructional Design, Educational Technology Studies or Science in Teaching, Learning and Curriculum Development preferred
REQUIRED SKILLS:
• Track record of successful problem-solving skills with consultative solutions
• Understanding of Organizational Development concepts a plus
• ERP knowledge (Infor, SAP, Oracle)
• 7+ years of experience in curriculum and course design, development, delivery and measurement
• Proficient in learning technologies, including learning management systems and e-learning content authoring tools such as Articulate and Adobe
• Exceedingly strong project management, attention to detail, organization, and speed in delivery
• Ability to manage multiple projects simultaneously
• Drive for excellence, self-directed, and excellent communication skills
PREFERRED SKILLS, KNOWLEDGE AND EXPERIENCE:
• Experience working in global markets and distributed stakeholder teams
• Agile/rapid course development
• Mobile course development
• Needs analysis
• Assessment and certification program development
• Leadership program development
Equal Opportunity Employer: The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.
