Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com.
Job Position: Associate Information Developer
Job Location: Greenville, SC
Position Summary:
The Infor Cloud Architecture and Services team enables Infor application development teams to get their product into the cloud. This position will work with subject matter experts to produce quality documentation for Infor development and operations teams. It will ensure the documentation is accurate, up-to-date, and well organized by implementing documentation standards and review processes.
Job Responsibilities:
• Edit white papers, documentation, and presentations produced by subject matter experts
• Design wiki organizational structure and migrate existing documentation into this structure
• Flag outdated documentation and work with subject matter experts to review
• Design and manage documentation review process
• Research technical topics and provide summary for management
• Schedule review meetings and follow up on action items
Education and experience:
• A bachelor's degree in Technical Writing, English, Print Journalism, or similar major.
• Alternatively, a bachelor’s degree in a technical field such as Information Technology with extensive writing coursework or experience.
• Project management training or experience is a bonus
Required Skills:
• Excellent written and verbal English skills
• Ability to edit for clarity including wording, presentation, and consistency
• Excellent research and organizational skills
• Ability to understand complex technical processes and to learn to use new software by self study
• Ability to follow up on action items and present status summaries
• Working knowledge of Office products (Word, Excel, PowerPoint)
Preferred Skills:
• Working knowledge of Atlassian products: Confluence and JIRA
• Working knowledge of Git-based source control
• Exposure to cloud compute, in particular Amazon Web Services
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military service obligation or veteran status, protected veterans, individuals with disabilities or any other characteristic protected by law applicable to the state in which you work.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.
