ABOUT INFOR …
Infor builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With over 15,000 employees and customers in more than 200 countries and territories, Infor builds software that automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Headquartered in New York City, Infor is home to one of the largest creative agencies in Manhattan, Hook & Loop, focused solely on user experience design. Infor applications deliver a user experience that is fun and engaging while helping eliminate the need for customization through embedded deep industry domain. Infor deploys its applications primarily on the Amazon Web Services cloud and open source platforms. To learn more about Infor, please visit www.infor.com.
JOB SUMMARY: Infor is seeking highly motivated, results-oriented professionals to join the Infor Deal Desk. The Deal Desk team is a dynamic organization, chartered with providing mission critical support to field sales in all aspects of the sales process including, but not limited to: contract research, creation of price quotes, business approvals, deal structuring, contract creation requests and training. The Deal Desk team acts as a hub between Sales and various back-office teams. The Deal Desk Analyst serves a key role in the sales cycle – partnering with sales, sales operations, finance and other back-office teams to structure, create, review and approve deals/contracts. This role offers a wide exposure to all aspects and areas of the growing enterprise software business – great opportunity for candidates of varying levels of experience.
JOB RESPONSIBILITIES:
• Execute deal desk functions including, but not limited to: contract research, creation of price quotes, deal structuring, business approvals, order requests for varying levels of deal size and complexity
• Serve as a trusted advisor to field sales on pricing, product configuration, and business terms to support the sales effort
• Collaborate and build proactive, positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes, determine best practices, and work efficiently
• Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand complex sales issues
• Strive to meet or exceed published service level agreements
• Work extended hours for quarter-end closings
EDUCATION & EXPERIENCE:
• 0-5 years of pricing and/or deal desk or contract experience
• Must be a self-starter, highly analytical, with sound decision-making skills
• Attention to detail and ability to multi-task are critical
• Strong communication and interpersonal skills; must be able to work well with field sales, field sales operations and finance
• Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever evolving environment
• An ability to operate independently with limited direction/supervision
• Accurately execute multiple tasks including the ability to extract data from different sources and create meaningful analysis and business summaries.
• Motivated problem solver with the ability to sort through issues to create and recommend improvements; strong customer service mindset
• Intermediate MS Excel skills required
• Bachelor’s Degree or equivalent required
PREFERRED SKILLS & KNOWLEDGE:
• Spanish or Portuguese fluency a plus
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other characteristic protected by law applicable to the state in which you work.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.
