INSIDE SALES REPRESENTATIVE
Location: New York, New York
Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial and performance management, and business intelligence. With 11,000+ employees and offices in over 100 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit www.infor.com.
SUMMARY:
The main purpose of this role is to build an on-going profitable business relationship between Infor and a set of assigned accounts. Candidates will be responsible for achieving revenue goals on a continuous basis by managing, building and developing a pipeline of software sales opportunities. This will involve building and developing relationships within assigned accounts, and in some cases, identifying new prospects for INFOR solutions.
RESPONSIBILITIES:
• Grow customer share and pipeline within assigned customer accounts
• Utilize telephone communication as the primary means of contacting customers, articulating solutions, developing and closing sales opportunities
• Develop and close strategic revenue opportunities within assigned account base/territory
• Own and manage the sales cycle
• Build the appropriate team for each account coordinating Infor personnel including presales, consultants, services, etc., to drive value into the client base and close sales
• Develop and maintain close business relationships with key decision makers and influencers within client organizations
• Present solutions to meet clients business needs and fulfil requirements
• Manage, develop and own customer satisfaction for existing clients
• Responsible for accurate and timely revenue forecasting and updates
• Meeting or exceeding company standards for customer phone contact and documentation of customer interactions
EDUCATION & EXPERIENCE:
• 4 year college degree
• 2+ years successful track record in sales(technology, software, B2B, etc.)
REQUIRED SKILLS:
• Demonstrate passion for company, solutions, customers, and goals
• Motivation to expand personal and professional knowledge of product and sales skills
• Polished professionalism with above average organizational, planning, communication, and problem solving skills
• Strong presentation skills
• Proven ability to manage multiple concurrent sales cycles
• Create and nurture strong collaborative relationships with field sales team members
• Excellent written and verbal communications skills
PREFERRED SKILLS:
• Technology sales and/or business development, demonstrated leadership, student body leadership positions, participation in service organizations, military experience
• SaaS or Cloud sales experience
• ERP experience, focus on Enterprise Asset Management (EAM) software
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.
