Coordinates and monitors billable projects from initiation through delivery. Serve as liaison between the company and client in order to ensure that all targets and requirements are met. Ensure billable projects are completed on schedule and within budget. Operate with minimal supervision. Typically reports to a Service Director. Usually requires ten years of experience in the areas of software services and implementation.
Specialized Knowledge and Skills
General knowledge of all areas of business operations. Ability to demonstrate good judgment. Ability to manage the most complex projects (both large scale and small scale). Excellent time management, communication skills, decision making ability, presentation, human relations and organizational skills. Able to resolve problems in a timely manner. Working knowledge and adherence to and enforcement of Infor Corporate Policies and Procedures, as outlined in the employee handbook
Product Knowledge
Experience on any Enterprise application (preferably Baan/LN).
Job profile:
• Work experience in ERP programming or Functional is a must
• Industry experience prior to ERP is added advantage
• PMP certification mandatory
• Must have strong analytical and communication skills
• Willingness to travel
• Expertise on PM tools like MSP, Excel, Visio