Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com.
JOB POSITION: Business Analyst, Human Capital Management
JOB LOCATION: St. Paul, MN or Malvern, PA
JOB SUMMARY: The Business Analyst position will be responsible for analyzing business requirements and developing detail design specifications for enhancements and new products or modules. The Business Analyst serves as the conduit between the customer community, and Infor’s internal stakeholders and is involved at some level throughout the entire product life cycle, from ideation through development to launch. The Business Analyst works directly with product management and development teams to communicate design specifications, brainstorm innovation opportunities and resolve problems with designs. This includes frequent meetings with internal and external customers to better understand requested functionality.
JOB RESPONSIBILITIES:
Identifies and documents requirements including:
o Breaks down high-level business/user requirements into a functional product design, specified in an appropriate level of detail suitable for use by those who must base their work on it.
o Writes crisp, high-quality business requirements based on the product requirements and organizational objectives.
o Partner with Product Management on all customer engagement activities to validate product requirements and prioritization of these requirements.
o Responsible to provide designs and input on coding, quality, and implementation considerations throughout the development lifecycle.
o Partner with Product Management and Operations team on release communications, customer facing events, internal and external enablement activities and client conferences as a product expert.
Identifies and documents designs and specifications including:
o Participates in design reviews and on other work product documents derived from requirements or specifications to ensure that the requirements were interpreted correctly.
o Ensures that product designs successfully fulfill the needs that are defined in the business requirements.
Identifies potential technical problems or design flaws so that preventive action can be taken by the team.
Other tasks assigned including:
o Provides both domain knowledge and product knowledge to development and QA teams.
o Engages as a subject matter expert on products to support both external and internal groups such as marketing, documentation, training, support, field services and clients. This includes being an expert on the business processes, designs and specifications within their respective area to Infor senior management.
EDUCATION & EXPERIENCE:
Minimum Qualifications:
• Bachelor's degree in business, engineering or related field.
• 24 months of prior business analyst experience, software engineering or related technical field.
• A strong customer focus and excellent communication/presentation skills.
• Proficient problem solving, interviewing and fact finding skills.
• Knowledge of PCs/Servers and various software applications.
• Use-case modeling and design documentation skills
• Excellent written and verbal communication skills.
• Extensive experience writing detailed product specification documents.
• Managed market requirements and translated them into compelling products and capabilities.
• Knowledgeable in data analysis, functional design, software development and testing processes.
• Proven presentation skills.
• Ability to perform effectively in a fast-paced, high-growth, rapidly changing environment.
• Strong problem resolution skills.
• Ability to work independently and as a team player.
• Excellent communication skills with internal and external stakeholders.
PREFERRED SKILLS & KNOWLEDGE:
• Deep expertise specific to Recruiting & Onboarding, Talent Sourcing, Recruiting analytics and related business practices across the globe.
• Technical knowledge or experience with modern development languages (Java, Web Services, HTML, XML, etc.).
• Deep understanding of Talent Acquisition (sourcing and recruiting) and employment onboarding (pre-hire/post-hire) configuration and administration.
• Deep understanding of self-service related Candidate experience (internal and external) and Candidate Relationship Management system business practices.
• Software development experience using Agile and other methodologies.
• Deep expertise with Recruiting regulatory compliance in all countries (OFCCP, Affirmative Action, etc.)
• Deep expertise of 3rd party vendor interface design and development.
PHYSICAL REQUIREMENTS:
• General office environment and ability to work remotely.
• No special physical demands.
• Some stress may occur at times.
• General office environment and ability to work remotely.
• Ability to work across multiple time zones.
• Ability to travel domestically & internationally.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military service obligation or veteran status, protected veterans, individuals with disabilities or any other characteristic protected by law applicable to the state in which you work.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.
