Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, product lifecycle management, supply chain planning and execution, customer and supplier relationship management, asset management, financial and performance management, and business intelligence. With 8,100 employees and offices in over 100 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit www.infor.com.
POSITION: Consultant for the PLM Team
LOCATION: Remote USA
SUMMARY: Provide product lifecycle management (PLM) consulting services to Infor’s customers for implementation and upgrade projects; provides PLM product training, product configuration, migration strategy, custom extension specifications, support to testing and go-live activities within a project plan timeline. This position works closely with the Project Manager and technical consultants to achieve engagement objectives and a “reference customer”.
This position will report to the “Manager of PLM Consulting Services.”
JOB RESPONSIBILITIES:
• Deliver PLM product training
• Configuration of PLM including limited programming
• Prepare configuration documentation
• Prepare migration strategy plans
• Develop custom extension specifications
• Assist in implementing and testing custom extensions
• Develop and conduct test plans
• Develop training and cutover plans
• Provide support to clients from kick-off to post go-live
• Prepare weekly trip reports / progress reports
• Maintain and execute issue logs, action logs, risk logs
• Attend weekly update calls with each client
• Maintain a positive professional demeanor
EDUCATION & EXPERIENCE:
Education and Work Experience
• Bachelor's Degree with at least one course or demonstrated experience in programming
• 4-5 years general experience
Work Environment and Physical Demands
• Customer facilities, general office environment or remote work from home
• Frequent air and road travel (up to 80%)
REQUIRED SKILLS:
Specialized Knowledge and Skills
• The resource must have strong interpersonal skills with all levels of customer management, an affinity for understanding and improving work processes and a desire to work with software. The resource must be comfortable working with scientists developing new food or personal care products, engineers developing a brake system or printed circuit board and designers developing next season’s fashions.
• Work from a home office requires strong motivation and discipline different from what is required in an office or field environment. The resource must have a demonstrated ability to solve problems, find solutions and self-train with remote support.
Infor Global Solutions offers a competitive compensation and benefits package. Infor respects and embraces diversity in our workforce. EOE/AA M/F/D/V
To apply, please click on the following link: www.infor.com
