1001- Lawson Technical Consultant, Systems Administration
Location:
US Remote Office (USRO)
City:
Remote Office
Metro Area:
Remote Office
State:
AZ
Functional Area:
Consulting and Implementation
Requisition Number:
974286
First Open Date:
07/05/2017
Description:
LAWSON SYSTEMS CONSULTANT
Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com.
Our growing Lawson Technical Consulting organization is looking for experienced Lawson Consultants for our North America practice.
SUMMARY:
Perform consultative duties including system administration, software installation, and technical configuration for Application Managed Services customers. Activities also include customer management, training, client consulting and subject matter expertise. Incumbent should be proficient in operating systems and/or database products. Must also be able to work independently in complex Customer IT environments and support technical implementation issues.
RESPONSIBILITIES:
• Perform installation and configuration of all core Lawson products
• Complete all required documentation as part of the project, including status reports, exit documents, technical documentation, etc.
• Maintain communications with the engagement owner and the client’s technology project team.
• Provide specific recommendations surrounding Lawson (and related third party) technologies and tools in order to perform product installations, Lawson system administration and related consulting/training activities in a professional and organized manner.
• Gain an understanding of the client’s business and project impact.
• Coordinate communication within the ICS team to include identification of client expectations, critical business issues, and any pertinent information discovered during the turnover process with the sales team.
• Develop a working knowledge of the current Managed Services processes and tools used to provide an accurate, complete and successful project
• Assist customer with identification and resolution of Lawson technology related issues.
• Provide input into the streamlining of Lawson’s processes and methodologies related to overall technical activities.
• Proactively develop skills, knowledge and certification on latest technology.
• Maintain up-to-date skills on the most recent release of the Lawson technical and third party tools in order to provide a high level of service to the Lawson customer.
• Provide input into the streamlining of Lawson’s processes and methodologies related to overall technical project activities.
EDUCATION & EXPERIENCE:
• Bachelor’s Degree in Computer Science or related field or equivalent work experience, preferred
• 5+ years’ experience with Lawson or related ERP products
PREFERRED SKILLS:
• UNIX/Windows operating system experience, working with a variety of hardware configurations
• Websphere
• MS-SQL
• Active Directory/Light Directory Services
• Tivoli
• Demonstrated overall breadth and variety of technology expertise
• Working knowledge of relational databases and web-related technologies
• Excellent time management, communication (oral and written), presentation, and organizational skills
• Working knowledge of technology including but not limited to, databases, operating systems, hardware configurations and networks.
• Able to travel extensively.
If you have questions about this role please contact Mike Joseph, Talent Acquisition Specialist, Infor Global Solutions by phone at 734-667-1491 or email at michael.joseph@infor.com
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military service obligation or veteran status, protected veterans, individuals with disabilities or any other characteristic protected by law applicable to the state in which you work.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.
