Wood Partners, one of the largest Real Estate developer in the nation, has an immediate opening for an experienced multifamily Regional Manager. Must have a proven track record of leading a portfolio of high profile A+ apartment buildings, fee management and new construction lease ups.
Wood Partners employees enjoy a workplace with a culture of respect and empowerment
In this highly visible, leadership role, you will be spearheading decisions that impact business, sales, customer service and people. Your focus must inspire your team to higher levels of performance, creating wow moments, exemplifying pride and passion, displaying customer service values and integrity for our internal and external stakeholders. Your success in growing and improving your team every day, your demonstrated work ethic, sense of integrity and collaboration are all tested and rewarded in this leadership role.
Regional Managers are responsible for handling escalated resident/employee issues, marketing properties, motivating teams and driving financial performance. Through each day, your savvy financial management and leadership ensure revenue and profitability is achieved.
The position is responsible for maintaining, to the highest standard, the property/asset. The role requires excellent skills in the management and motivation of people. Also required is the ability to deal with residents, prospects and vendors. The role is also responsible for managing employees as assigned at the property.
DUTIES
Maintain properties in the most efficient and profitable manner possible, consistent with the goals and objectives of the company and owner.
Provide strong leadership of employees is critical for the success of this role to include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving employee relations issues
Support the needs of and clearly communicate with residents and all applicable vendors on the property/properties both verbally and in writing when necessary
Achieve the highest possible net operating income through the implementation of effective cost control, revenue maximization and delinquency management program
Develop yearly operating budgets and sales/marketing plans. Accurately prepare and convey all operational and financial data to the Senior Vice President in a timely manner with the assistance of other members of the staff. Work with owners to identify property goals and objectives
Be responsive and receptive to owners’ needs, goals and objectives, which must be clearly described in the yearly operating budgets and sales/marketing plans
Maintain high customer service standards. Work with staff to promptly respond to resident requests and work with residents and staff to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved
Develop, write and implement a sales and marketing plan that effectively maximizes rental income and results in high occupancy and competitive pricing through the leasing staff and personal efforts
Implement or direct implementation of all policies and procedures as outlined in the company policies and procedures manual.Ensure compliance by employees supervised as necessary
Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition, and that all vacant units are kept ready for occupancy. Inspect grounds, building and apartment units on a regular basis.
Identify and implement creative programs to increase the property’s value and improve services to residents
Understand, analyze and evaluate all monthly financial statements
REQUIRED QUALIFICATIONS:
Education/Training/Licences:
A Bachelor’s Degree or equivalent in experience is required.
Ability to travel by car or plane to various property locations and corporate offices for meetings
When required by law, must possess a valid real-estate license
Ability to accurately perform advanced business mathematical functions such as calculation of percentage and ratios and the ability to understand and perform all on-site management software functions
Satisfactory completion of in-house training in leasing, computers, property management, administration and reporting is required within the first 90 to 180 days of employment. Other specific training may be required based upon property type
Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships
Strong administrative and organizational skills
Strong time management skills and the ability to prioritize effectively
Professional appearance and demeanor at all times
Strong customer service representation, in person, via email/text and on the phone
Ability to lead others in delivering outstanding customer service
Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate market plans
Knowledge of on-site maintenance requirements including working with vendors and contractors
Ability to accurately perform advanced business mathematical functions
Ability to close a sale
Ability to operate and understand how to operate a personal computer, to include (but not limited to) computer functions and management software packages, in addition to general office equipment, including but not limited to copy machines, fax machines, filing cabinets, printers, etc.
High level of self-control under difficult or emergency situations
Must have Yardi experience
Proven track record managing budgets and increasing net operating income
Ability to managing activities including employee relations, scheduling and staffing
Willingness to work non-traditional hours including nights, weekends and holidays
BENEFITS
It's a great place to work! Wood Partners offers financial incentives based upon performance. In addition, we provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, paid sick time, paid company holidays, job training programs, and paid vacations.
Wood Partners is a Drug Free Workplace and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, familial status, marital status, protected Veteran status or any other characteristic protected by law.
