Wood Partners, one of the largest Real Estate developers in the nation, has an immediate opening for a highly experienced Porter for one of its large, beautiful apartment communities in the Orange County area.
At Wood Partners, being in a Groundskeeper/Porter role is a combination of hands-on maintenance, janitorial, and customer service. While you enjoy the hands-on work of keeping the community in pristine condition, it's your customer service skills that set your performance apart. Your maintenance, construction or general labor background gives you the skills to handle any janitorial task, while your customer service skills ensure our residents are satisfied and that their homes are in working order.
In this general labor maintenance role, you bring not only your customer service skills, but an attention to detail and the ability to recognize problems before they happen. In understanding that it is the resident’s home, not only do you keep the community clean, you pride yourself on your interaction with the resident, taking the time to understand and listen to their concerns.
Complete projects/tasks in a thorough, accurate, and timely manner.
Complete daily, weekly and monthly jobs timely and accurately
Maintain the appearance of the grounds effectively
Constantly observe the condition of the community and immediately report and/or initiate action to correct unsafe condition
Distribute communications to residents; e.g., upcoming events, pest control notices, violations and newsletters.
Remove trash from vacant apartments and all common areas on a daily basis
Remove property deserted by tenants such as furniture and other miscellaneous items and disposes/stores as directed by the Property Director
Check exterior lighting and replace bulbs on a regular basis where practical or reports outage to Service Director
Physically walk the property on a frequent basis to ensure pathways to units/models, stairways and breezeways, dumpster areas, recreation areas, common areas, grounds adjacent to the road and walkways remain neat and free of litter and debris at all times.
Assist with make-ready duties as requested by management
Ensure regular and predictable attendance and punctuality
Perform other tasks as assigned by Management
Be observant for any problem that could be a hazard or potentially dangerous situation for residents, staff, guests and the public. This includes condition of pool gates, fencing, lighting, trip hazards, etc.
Display a service-oriented mindset at all times maintaining courtesy and diplomacy with residents, colleagues, management, vendors and all external customers
Experience in grounds keeping, landscaping and basic maintenance
Experience operating small hand tools, gas powered tools, blower, power washer
For safety purposes must be able to read, write and communicate effectively in English; bilingual Spanish skills for read, write and communicate effective are a plus
1 year of apartment grounds/porter experience preferred
Skills and Knowledge:
Ability to prioritize and organize your daily work responsibilities
Ensure excellent service standards to maintain high level of resident satisfaction
Professional appearance and demeanor
Ability to make sound decisions and problem solve timely and effectively.
Work cooperatively with others
Maintain regular and punctual attendance
Work overtime as assigned
PHYSICAL, EQUIPMENT AND WORK ENVIRONMENT
Ability to lift/carry up to 50 lbs. Employs two person lift when lifting/carrying objects that weigh more than 50 lbs
Ability to work in hot, cold and/or damp environments
Use of general grounds keeping equipment including, but not limited to leaf blowers, snow blowers, brooms, ladders, scrub brushes and various types of rags, different types of cleaning solvents and including use of required safety equipment.
Manual dexterity sufficient to reach/handle items, works with the fingers and perceives attributes of objects and materials.
Time will be split between the Kaiser Park and Orchard Park locations in Ellicott City. The properties are located on Baltimore National Pike, less than 4 miles away from each other.
It's a great place to work! Wood Partners offers financial incentives based upon performance. In addition, we provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, paid sick time, paid company holidays, job training programs, and paid vacations.
Wood Partners is a Drug Free Workplace and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, familial status, marital status, protected Veteran status or any other characteristic protected by law.