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CDT Assistant Manager

GENERAL SUMMARY
The CDT Assistant Manager reports directly to the CDT Manager. The CDT Assistant Manager performs various complex tasks related to the operation of the drop and count function. This position requires advanced knowledge of, and competency in, all aspects of the drop and count functions, regulations, and management.

FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.

ASSIGNED TASKS:
All tasks related to the CDT Assistant Manager functions as assigned or otherwise stated herein.

TECHNICAL RESPONSIBILITIES:
• Working knowledge and proficiency in the use of Microsoft Outlook, Excel, and Word.
• Working knowledge of AS400 and Windows environments.
• Working knowledge and proficiency in time keeping systems
• Proficiency in the use of employee management software
• Proficiency in the use of document storage and electronic SOP storage
• Proficiency in the use of slot accounting systems related to drop and count functions.
• Proficiency in the use of table games systems related to the drop and count function.
• Proficiency in all aspects of Cummins-Allison count equipment
• Working knowledge of all mechanical equipment, Reldom carts and power tugs, and all other equipment utilized in
• CDT.
• Excel in multi-tasking and prioritizing.
• Perform all duties and functions in accordance with Pechanga Gaming Commission Minimal Internal Control System
• Communicate effectively at all levels both verbally and written.

TEAM RESPONSIBILITIES:
• Positively contribute to a team that is willing to execute tasks and responsibilities in an accurate, timely and consistent manner.
• Positively contribute to a team that is able to execute tasks and responsibilities in an accurate, timely and consistent manner.
• Be proactive in creating and improving systems, processes, and tasks to help the department meet its responsibilities in an accurate, timely and consistent manner.
• Support Company and departmental management, leadership, philosophies, beliefs, and culture.
• Sharing best practices with others in the department and division.
• Communicating all necessary and/or beneficial information to others outside of the department.
• Assist in creating and improving current CDT processes, and tasks necessary for the department to meet its responsibilities accurately, timely, and consistently.
• Reinforce the company and division sponsored initiatives.
• Perform all duties and functions in accordance with the Pechanga Gaming Commission Minimum Internal Control Standards.

ACCOUNTABILITY: This position serves in a supervisory capacity. Responsibilities may include hiring/terminations, employee relations issues, mentoring and corrective actions. Incumbent is responsible for protecting the assets of Pechanga Resort and Casino and for maintaining and providing a positive and professional work environment.
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QUALIFICATIONS AND GUIDELINES
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EXPERIENCE, TRAINING, EDUCATION: Bachelor’s Degree in Finance, Business or related field preferred. Minimum (2) years Manager or Assistant Manager experience required. (2) years experience working in a highly regulated environment with high cash volume. Experience working with highly confidential information.

COMMUNICATION SKILLS:
Read, analyze, and interpret regulatory, financial statements, journals, authoritative pronouncements, reports, and documents necessary to perform assignments. Research and respond to inquiries or concerns from Pechanga Gaming Commission, regulatory agencies, internal customers, external customers, internal auditors, and vendors related to CDT assignments. Compose emails, memos, letters, reports, policies, and procedures related to your assignments in a clear, concise, and complete manner.

OTHER RESPONSIBILITIES:
Contribute to a positive work environment and good morale of coworkers.
Understand who the internal and external customers are, what needs they have, and approach them with a guest service orientation. Monitor the proper operation of systems, processes, and tools related to assigned tasks and report problems and shortcomings timely to the CDT Manager.
Continually determine if all CDT systems and processes necessary to meet your assignments are in place and report missing items to the CDT Manager in a timely manner.
Comply with Pechanga Gaming Commission Minimum Internal Control Standards when performing all of assignments.
Maintain strict confidentiality at all times.

INDIVIDUAL RESPONSIBILITIES:
• Be resourceful and highly motivated self starter.
• Be a positive role model.
• Possess a strong work ethic.
• Work successfully in a fast paced and culturally diverse casino environment.
• Ability to work independently and produce accurate results.
• Flexibility including working long hours, weekends and holidays when needed.
• Be attentive to detail and accuracy.
• Be highly organized, positive, honest, and a team player.
• Be able to take and give direction.
• Follow through with assigned tasks.


CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain a Class “A” gaming license.
Must be able to obtain a State “Key Employee” gaming license.

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