Healthcare Professionals (HCP) compliance with necessary vaccinations ensures the uninterrupted operational continuity of Oaklawn and leads by example in the health and safety of the community we serve. COVID-19 and Influenza are required vaccinations at Oaklawn, EEOC exemption requests will be considered. Please consider this before applying for positions.
Job Summary: The self-pay specialist will provide follow-up and collection efforts on all self-pay accounts. Responsible for incoming and outgoing collection calls as well as arranging a method of payment for services rendered.
Minimum Qualifications: Associate degree. One (1) year experience in third-party billing and claims processing and healthcare related collection experience.
Knowledge, Skills & Abilities: Computer experience, and computer skills, including keyboarding is helpful. Need excellent verbal communication, interpersonal, and critical thinking skills. Able to respond to questions in a tactful and professional manner. Good customer service skills are essential for this position as well as the ability to negotiate, persuade and influence. Ability to perform all work with accuracy, efficiency, and quality.
Working Conditions: Work is generally performed within an office environment, with standard office equipment available.
Physical Requirements: Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.