GENERAL SUMMARY
The EVS Specialist will maintain the Pechanga facility including but not limited to the restrooms, floors, lobby and tables.


FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.


KEY RESPONSIBILITIES
• Pick up trash
• Clean all ashtrays and spills
• Clean all restrooms including sweeping, mopping, counter walls, doors and vents
• Vacuum carpets
• Empty all trash
• Wipe down doors and machines
• Continuously check Casino floors for liquid and/or all other possible Slip, Trip and Fall hazards.
• Will safeguard the assets of Pechanga Resort & Casino
• All other duties as assigned

ACCOUNTABILITY: This position has no supervisory responsibilities.

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QUALIFICATIONS AND GUIDELINES

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EXPERIENCE/TRAINING/EDUCATION: High School education or training is not required. One-year experience is preferred to successfully perform this job.

COMMUNICATION SKILLS: This position requires the ability to speak and read fluently in English.

MATHEMATICAL SKILLS: This position requires the ability to be able to solve minor mathematical problems which may include using units in US currency, weight measurement, volume and distance.

REASONING ABILITY: This position requires the ability to understand and carry out simple instructions and to deal with standardized situations with only occasional or no variables
CUSTOMER SERVICES: This position requires the ability to deliver 4 diamond customer service in busy high volume areas while performing assigned cleaning duties. This position requires the ability to be courteous and professional, using polite mannerisms while speaking in a friendly upbeat voice.

CERTIFICATES, LICENSES, REGISTRATIONS:
• Must be able to qualify to obtain a Class “B” gaming license.

SKILLS/ABILITIES:
• Ability to work any shift
• Knowledge of reading, writing and math, ability to speak English fluently
• Ability to communicate effectively
• Ability to read product label
• Ability to work well with all levels of public and management
• Light to heavy lifting up to 35lbs. bending, stooping and reaching.
• Will be asked to work in a smoking environment
• Will be wearing plastic and Vinyl gloves when necessary

OTHER QUALIFICATIONS:
• Requires standing or walking during the entire shift
ADDITIONAL INFORMATION:
• Must be a self-starter who is highly motivated and resourceful.
• Must be able to work with a positive attitude in a fast paced and culturally diverse casino environment.
• Must have a pleasant personality and present a professional image when assisting players.
• Must be able to take direction and follow through with assigned tasks.
• Must be flexible and willing to work nights, weekends and holidays.