Current Career Opportunities at Oaklawn

Thank you for your interest in employment opportunities with Oaklawn, a nationally recognized healthcare employer by Modern Healthcare magazine. As Marshall’s largest employer, we have a team of over 1,000 dedicated full-time, part-time and casual employees, and our outstanding patient satisfaction scores have landed us in the top 2% of Michigan hospitals and top 5% nationwide. If you’re looking to join a team of exemplary employees, you’re committed to providing exceptional patient care, and you personify our core values, then we encourage you to explore our current openings.

Physician and Advanced Practitioner Positions Only

Please email the Medical Staff Recruiter, or call 269-789-3907, to inquire about our current medical provider needs. Physician and Advanced Practitioners inquiries only. For all other openings, review the list below. Click on the position to learn more and apply.

It is Oaklawn’s policy, as an equal opportunity employer, to provide for a diverse, non-discrimatory work environment. Oaklawn is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran status or any other characteristic protected by law.

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Director - Patient Financial Services

Job Summary: Responsible for providing leadership in achieving a high level of performance and efficiency for the organizations Patient Financial Services. Responsible for directing and managing the hospital billing and payment cycle.

Essential Functions:

  • Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
  • Responsible for patient billing and collection, third party payer relations, and preparation of insurance claims for facility and professional services.
  • Manages claims to 3rd party payers, ensuring adequate systems are in place to facilitate processing and complete payment of claims
  • Monitoring/managing accounts receivables while incorporating strategies for reducing the A/R aging.
  • Work closely with other departments (HIM, Case Management, Information Technology, Nursing, and Ancillary departments) to streamline procedures that will help ensure correct billing to patients and payers in a timely manner, thereby expediting hospital receivables.
  • Maintains a culture of compliance, ethics and integrity.
  • Maintains knowledge of billing regulations to assure adherence to state and federal regulatory requirements
  • Administers policies and procedures to ensure all office activities comply with hospital standards and government regulations.
  • Ensures that patient financial matters are handled in an efficient manner.
  • Facilitates monthly staff meetings and service huddles.
  • Attends leadership meetings and participates in improvement projects as assigned
  • Direct the selection, supervision and evaluation of staff. Ensure performance evaluations are conducted in a timely manner according to hospital policy and initiate disciplinary actions as warranted. Resolve grievances and other sensitive personnel matters.
  • Maintains days in AR at or below levels established by the board of directors.
  • Develops strategy to minimize bad debt and oversees the placement of accounts with collection agencies, ensuring appropriate and timely placement of accounts.
  • Oversees the development and management of departmental budgets.

Minimum Qualifications: Bachelor’s degree in Business, Management, or Healthcare Administration. Minimum five years’ experience in related field or commensurate combination of education and experience. Prior management experience in a healthcare claims processing setting is preferred.

Knowledge, Skills & Abilities.Knowledge of policies, governmental regulations, and business practices pertinent to Hospital and Professional billing. Working knowledge of Hospital and Professional billing, and an in-depth knowledge of Medicare and managed care billing and payment practices. Knowledge of CMS and third-party payer regulations and policies related to billing operations required. Ability to manage a wide range of responsibilities and employees is necessary. Strong written and verbal communication skills, strong analytical and critical thinking skills and ability to multi-task are essential.

Working Conditions:  Work is generally performed within an office environment, with standard office equipment available.  Car travel to various off-site locations is required and in all types of weather.

Physical Requirements:   Constantly see/visual acuity, handle/grasp/feel, talk/hear, taste/smell.  Frequently stand, sit, walk.  Occasionally lift/carry 1 to 25 lbs.

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