Current Career Opportunities at Oaklawn

Job Summary: The behavioral health care manager is a core member of the collaborative care team, providing care management and care coordination to support the mental and physical health of patients with behavioral health issues.  The behavioral health care manager works closely with the patient’s primary care provider and psychiatric consultant to develop, implement and evaluate a plan of care tailored to the patient’s unique needs.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Supports the mental and physical health care of patients on an assigned patient caseload.  Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers.
• Screens and assess’ patients for common mental health and substance abuse disorders.  Facilitate patient engagement and follow up care.
• Provides patient education about common mental health and substance abuse disorders and the available treatment options.
• Systematically tracks treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
• Supports psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects and effectiveness of treatment.
• Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
• Provides or facilitates in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
• Participates in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider.  Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan.  Case reviews may be conducted by telephone or in person.
• Tracks patient follow up and clinical outcomes using EMR.  Document in-person and telephone encounters in the EMR and use the system to identify and re-engage patients.
• Documents patient progress and treatment recommendations in EMR to be shared with medical providers, psychiatric consultant, and other treating providers.
• Facilitates treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant who may need more intensive or more specialized mental health care.
• Facilitates referrals for clinically indicated services outside of the organization (e.g. social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment.
• Develops and completes relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.

Minimum Qualifications: Associate’s degree in Nursing, Licensed in the state of Michigan.  Two (2) years’ experience in outpatient behavioral health setting.

Knowledge, Skills & Abilities: Bachelor’s Degree in Nursing is preferred. Demonstrated ability to collaborate and communicate effectively in a team setting. Ability to maintain effective and professional relationships with patient and other members of the care team. Experience with screening for common mental health and/or substance abuse disorders. Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate. Ability to effectively engage patients in a therapeutic relationship, when appropriate. Ability to work with patients by telephone as well as in person. Experience with assessment and treatment planning for common mental health and/or substance use disorders. Working knowledge of evidence-based psychosocial treatments and brief and brief behavioral interventions for common mental health disorders, when appropriate (e.g. motivational interviewing, problem-solving treatment, and behavioral activation). Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role. Experience with evidence-based counseling techniques.

Working Conditions: May experience traumatic situations including psychiatric, dismembered and deceased patients.

Physical Requirements: Constantly see/visual acuity, talk/hear.   Frequently stand, sit, and walk, handle/grasp/feel. Occasionally lift/carry 1 to 50 lbs.