Current Career Opportunities at Oaklawn

Job Summary: Performs a variety of billing duties.  Assists in development of business processes.  Coordinates and serves as a liaison for billing activities. Oversees the month-end process and problem solves in all areas.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Responsible for performing billing functions in the computer system for homecare and hospice departments which includes processing claims, insurance and client billing, and claims inquiries.
• Works with hospital patient accounts to resolve billing and accounts receivable issues
• Works with office personnel and others to complete the end of month processes.
• Maintains a working knowledge of all applicable functions of any software system used by homecare.
• Performs problem determination and resolution functions for computer related problems. 
• Provides backup assistance with the referral/intake process, data entry, and coding of new referrals.
• Works with the Director to obtain and interpret reports needed for statistical purposes and for special requests from CMS, Finance Department, Insurance Companies, and other sources.

Minimum Qualifications: High School diploma. Two (2) years’ experience in a general office setting.

Knowledge, Skills & Abilities:   An associate degree or equivalent is preferred.  Knowledge of basic medical terminology, preferred. Diagnoses coding and billing knowledge & skills, preferred. One (1) years’ experience in a home care or hospice office setting, preferred.  Must be willing to attend educational classes, workshops and seminars required to maintain the necessary skill level.  Knowledge is evident in successful implementation and completion of office assignments. Ability to learn basic computer programs such as MS Word and parts of the clinical computer system for Homecare and Hospice, as well as Oaklawn.  Must have effective interpersonal skills in all areas of communication with strong oral communication skills. Must be able to work independently and be capable of solving problems using good judgment. Able to maintain patient confidentiality.  Able to work in a self-directed and collaborative environment. Exhibits strong organizational, documentation and teaching skills. Has critical thinking skills and able to support the homecare philosophy. Demonstrates cultural sensitivity in order to work with customers from a variety of cultural, religious and socio-economic backgrounds.  Has a working knowledge of federal and state regulations as needed to perform responsibilities.  Able to prioritize duties, projects and demands. Able to meet deadlines with a high degree of accuracy.   Demonstrates personal accountability for own continuous growth and development and seeks out appropriate learning opportunities to enhance competency and improve performance. Creates a caring experience for both internal and external customers, is courteous and respectful, anticipates and responds to customer needs. Is committed to continuous improvement for customers which includes safety, quality of care and excellent service, and gives high priority to customer satisfaction.

Working Conditions:  Primarily works in a clean, well lit, air controlled area.  Required to have transportation to the office in all types of weather.

Physical Requirements: Constantly stand, sit, see/visual acuity, handle/grasp/feel, talk/ hear, taste/smell, lift/carry 1-25lbs. Frequently walk, reach, push/pull. Occasionally bend/twist, stoop/kneel/crouch and lift/carry 50+lbs.