Dining Shift Supervisor in Willows at Casino Arizona
Job Title: Dining Shift Supervisor (swing/graveyard shift) in Willows at Casino Arizona
Department: Food and Beverage
Reports To: Restaurant Manager
Responsible for ensuring fast, friendly, and courteous service to every customer. Serves as a working Supervisor who runs the service delivery of food and beverage during a scheduled shift.
Directly supervises the Dining Room Host, Busser, Lead F&B Server, F&B Server, Room Service Operator, Room Service Server and Mini Bar Attendant in a specific restaurant outlet.
Education and/or Experience
High school diploma or general education degree (GED) required; one to three years supervisory experience in a hospitality environment; or equivalent combination of education and experience. Must have knowledge of basic restaurant cashiering procedures, tray service and beverage ingredients. POS
experience strongly preferred. Knowledge of Arizona State Liquor Laws - Title 4 and/or Arizona Alcohol Awareness certification a plus.
Certificates, Licenses, Registrations
Must possess a Maricopa County Food Handlers Card.
Must be computer literate and have knowledge of Microsoft Office applications. Experience using InfoGenesis preferred.
Must have excellent customer service and communication skills. Must be able to get along with co-workers and be a team player. Must present a cheerful and friendly personality and a well-groomed appearance at all times. Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English.
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or
move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and secondary smoke. The noise level in the work environment is usually moderate to loud.