GENERAL SUMMARY

The EVS Housekeeper will maintain the Pechanga facility including but not limited to the restrooms, floors, lobby and tables.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.

KEY RESPONSIBILITIES

• Pick up trash
• Clean all ashtrays and spills
• Clean all restrooms including sweeping, mopping, counters walls, doors and vents
• Vacuum carpets
• Empty all trash
• Wipe down doors and machines
• Will safeguard the assets of Pechanga Resort & Casino
• All other duties as assigned

ACCOUNTABILITY: This position has no supervisory responsibilities.

EXPERIENCE/TRAINING/EDUCATION: Less than high school education; and no experience or training or one year experience is preferred to successfully perform this job.

COMMUNICATION SKILLS: This position requires the ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. This position also requires the ability to print and speak simple sentences.

MATHEMATICAL SKILLS: This position requires the ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out simple one- or two-step instructions. This position also requires the ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must be able to qualify to obtain a Class “B” gaming license.

SKILLS/ABILITIES:

• Ability to work any shift
• Knowledge of reading , writing and math, ability to speak English fluently
• Ability to communicate effectively
• Ability to read product label
• Ability to work well with all levels of public and management
• Light to heavy lifting up to 35lbs. bending, stooping and reaching.
• Will be asked to work in a smoking environment
• Will be wearing plastic and Vinyl gloves when necessary

OTHER QUALIFICATIONS:

• Requires standing or walking during the entire shift

ADDITIONAL INFORMATION:

• Must be a self-starter who is highly motivated and resourceful.

• Must be able to work with a positive attitude in a fast paced and culturally diverse casino environment.
• Must have a pleasant personality and present a professional image when assisting players.
• Must be able to take direction and follow through with assigned tasks.
• Must be flexible and willing to work nights, weekends and holidays.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.