SUMMARY:

Lead the design, escalation, and systems project management for MedStar’s systems. Act as a consultant, resource and the highest escalation point for IT Technician team.  Responsible for complete oversight, maintenance, and administration of Windows systems and Microsoft System Center.

• ESSENTIAL FUNCTIONS:Design and enhance Microsoft System Center deployment (SCSM, SCOM, SCO, SCCM).
• Manage and maintain the physical and virtual Windows Server environment.
• Manage and maintain the VMware environment.
• Manage, improve, and design Windows Active Directory infrastructures.
• Serve as project manager and Windows systems engineering expert in complex deployments having complete discretion to make independent/critical decisions throughout the system deployments.
• Generate automation scripts as needed.

• Tracks assigned configuration items (CIs) and ensures project plan is followed and on schedule.
• Facilitates effective monitoring mechanism.
• Manage and maintain monitoring and alerting.
• Writes system documentation for all assigned systems.

• Provide advanced Tier III resolutions for complex issues when escalated from IT Technician team.
• Participate in 24x7 on-call support rotation schedule.

• Regular and timely physical attendance during assigned work hours. 
• On-call and overtime work required in emergencies and at other times as directed or assigned.
• Ensure confidentiality of medical and all other discretionary information.
• Work effectively as member of the MedStar team.
• Maintain appropriate physical and mental health required to perform the essential functions of this job.  

WORKING CONDITIONS:

• Air conditioned office environment
• Occasionally in the field with EMTs and Paramedics and while conducting stakeholder/media ride outs to foster education and stakeholder relationships

• Sit for extended periods of time
• Walk, stand, bend, squat, twist and reach
• Simple grasping and fine manipulation
• Extended keyboarding

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in Information Technology or related IT field AND a minimum of seven years of experience, OR a similar combination of education and experience including project management experience

• Experience in managing large 24x7 mission critical applications
• Extensive experience with Windows Server up to the latest versions
• Recent demonstrated successful experience designing and implementing or enhancing Active Directory
• Recent demonstrated successful experience designing and implementing SCOM/SCCM/SCO run books, and SCSM
• Experience with Microsoft SCCM for software distribution and patch management
• Experience with managing VMWare ESX
• Experience working with IIS
• Experience working with SQL Server
• Understanding of TCP/IP and other networking principles
• Proven effective written and verbal communication skills
• Proven effective teaming and inter-personal skills
• The ability to work on multiple projects/tasks at once and operate in a dynamic, fast-paced, team-oriented environment and possess organization skills to balance and prioritize work
• Must not have been excluded by the OIG to participate in Federally Funded Healthcare Programs

 PREFERRED REQUIREMENTS:

• MSCE, VCP
• Experience working with mission critical environments
• PowerShell Scripting
• Experience with SharePoint environments
• Experience with operating system and application virtualization
• Experience with enterprise SAN and NAS configurations
• Familiarity with ITIL, and configuration, capacity and change management
• Experience with ArcGIS