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Houseperson
Job Title: Houseperson (day shift) at Talking Stick Resort
Department: Housekeeping Reports To: Floor Shift Supervisor Summary Responsibilities include cleaning and maintaining public areas of the hotel, assisting room/suite attendants with general cleaning of guest rooms and suites. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties. Supervisory Responsibilities This position does not have any supervisory responsibilities. Education and/or Experience: High School Diploma or equivalent preferred. One year prior experience in cleaning, janitorial, hotel or institutional housekeeping required. One year prior customer service experience preferred. Other Qualifications: * Must be reliable, trustworthy and posses a pleasant personality. * Must have excellent customer service and communication skills. * Ability to work harmoniously with others and be a team player. * Ability to handle pressure and difficult situations. * Presents a professional and well-groomed appearance at all times. * Ability to work independently, completing all daily assigned duties. * Ability to learn, follow and enforce standards for cleanliness as they apply to the areas assigned. * Must be able and willing to work a flexible schedule, including weekends, evenings and holidays. Language Skills Must be able to read, write, speak and understand English. Knowledge of multiple languages is a plus. Physical Demands While performing the duties of this Job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate to loud. |
