Thank you for your interest in employment opportunities with Oaklawn, a nationally recognized healthcare employer by Modern Healthcare magazine. As Marshall’s largest employer, we have a team of over 1,000 dedicated full-time, part-time and casual employees, and our outstanding patient satisfaction scores have landed us in the top 2% of Michigan hospitals and top 5% nationwide. If you’re looking to join a team of exemplary employees, you’re committed to providing exceptional patient care, and you personify our core values, then we encourage you to explore our current openings.
It is Oaklawn’s policy, as an equal opportunity employer, to provide for a diverse, non-discrimatory work environment. Oaklawn is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran status or any other characteristic protected by law.
Job Summary: Responsible for incoming and outgoing collection calls as well as arranging a method of payment for services rendered.
Minimum Qualifications: High school diploma or equivalent. Previous healthcare related or collection experience.
Knowledge, Skills & Abilities: Knowledge of third party billing and claims processing. Knowledge of medical terminology, computer experience, and computer skills, including keyboarding is helpful. Need excellent verbal communication, interpersonal, and critical thinking skills. Able to respond to questions in a tactful and professional manner. Good customer service skills are essential for this position as well as the ability to negotiate, persuade and influence. Previous collection experience is preferred.
Working Conditions: Work is generally performed within an office environment, with standard office equipment available.
Physical Requirements: Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.