Job Title: PBX Operator
Gaming License: 4b
FLSA Status: Non-Exempt
Reports To: PBX Supervisor
Operates switchboard to relay incoming, outgoing, and interoffice calls. Greets, receives and processes calls professionally with courtesy and in a friendly manner.
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED) required; at least 1 year of hospitality, PBX, telemarketing or other call center work experience required.
Must be able to read, write, speak and understand English.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands and fingers to handle, or feel; reach with hands and arms and talk or hear.
The employee is occasionally required to walk. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is occasionally exposed to secondary smoke. The noise level in the work environment is usually moderate.