Current Career Opportunities at Oaklawn

Thank you for your interest in employment opportunities with Oaklawn, a nationally recognized healthcare employer by Modern Healthcare magazine. As Marshall’s largest employer, we have a team of over 1,000 dedicated full-time, part-time and casual employees, and our outstanding patient satisfaction scores have landed us in the top 2% of Michigan hospitals and top 5% nationwide. If you’re looking to join a team of exemplary employees, you’re committed to providing exceptional patient care, and you personify our core values, then we encourage you to explore our current openings.

It is Oaklawn’s policy, as an equal opportunity employer, to provide for a diverse, non-discrimatory work environment. Oaklawn is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran status or any other characteristic protected by law.

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Department Assistant

Job Summary:  On the phone or in person, serves visitors by greeting, welcoming, and directing them appropriately. Notifies appropriate personnel of visitor arrival; maintains patient appointments by scheduling appointments for first time visits or follow up care.   

Essential Functions:

  • Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
  • Welcomes clients and helps them feel as comfortable as possible.
  • Facilitates the flow of clients by notification of arrival and departure in the electronic scheduling system.
  • As appropriate staff, verbally notifies staff when a client arrives for appointment.
  • Answers telephone and connects caller with appropriate staff member or takes messages.  Answers inquiries regarding services provided.
  • Obtains insurance information and basic clinical information for prospective clients.  Also verifies insurance coverage.
  • Maintains appointment schedules for providers by scheduling new appointments, canceling or rescheduling appointments at client and/or provider request, and re-appointing clients at the end of their visit for upcoming sessions.
  • Assists in the collection of co-payments for office visits.
  • Monitors physician transcriptions and notifies physicians of outstanding medical record documentation.
  • Scans and allocates paper medical record documentation to the appropriate patient medical record.
  • Types correspondence from staff.
  • Maintains office and waiting area in a professional, uncluttered state.

Minimum Qualifications:  High school diploma or equivalent. 

Knowledge, Skills & Abilities:  Ability to perform secretarial office duties.  Ability to operate standard office equipment with typing skills of 60 wpm. Familiarity with electronic medical records and electronic scheduling systems.  Previous experience in a medical office setting preferred.                 

Physical Requirements:   Constantly sit, see/visual acuity, bend/twist, talk/hear. 

Working Conditions::  Ability to perform secretarial office duties.  Ability to operate standard office equipment with typing skills of 60 wpm. Familiarity with electronic medical records and electronic scheduling systems.  Previous experience in a medical office setting preferred. 

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