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Job Title: Houseperson
Department: Housekeeping
Reports To: Floor Shift Supervisor
Starting Pay Range: $12.00 to $15.87 per hour; depending on prior experience

Responsibilities include cleaning and maintaining public areas of the hotel, assisting room/suite attendants with general cleaning of guest rooms and suites. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.

Supervisory Responsibilities
This position does not have any supervisory responsibilities.

Education and/or Experience:
High School Diploma or equivalent preferred. One year prior experience in cleaning, janitorial, hotel or institutional housekeeping required. One year prior customer service experience preferred.

Other Qualifications: 
* Must be reliable, trustworthy and posses a pleasant personality.
* Must have excellent customer service and communication skills.
* Ability to work harmoniously with others and be a team player.
* Ability to handle pressure and difficult situations.  
* Presents a professional and well-groomed appearance at all times.
* Ability to work independently, completing all daily assigned duties.
* Ability to learn, follow and enforce standards for cleanliness as they apply to the areas assigned.
* Must be able and willing to work a flexible schedule, including weekends, evenings and holidays.

Language Skills 
Must be able to read, write, speak and understand English. Knowledge of multiple languages is a plus.

Physical Demands   
While performing the duties of this Job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:
While performing the duties of this job, the employee is regularly exposed to secondary smoke.  The noise level in the work environment is usually moderate to loud.


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