Audio Video Technician II
Job Title: Audio Video Technician II
Department: Information Technology
Reports To: Audio Video Manager
Starting Pay Rate up to $25.20 per hour; depending on prior experience
The AV Technician provides continuous support for all audio video services and works closely with management to support IT and AV projects. Under the direction of the AV Supervisor, duties my include installation, maintenance, repair and removal of all AV equipment. This position provides tier one support for a variety of Casino Arizona and Talking Stick Resort AV applications and hardware. The AV Technician II positions are responsible for receiving escalations from AV Technician I and providing technical expertise on all AV hardware and applications.
This job has no supervisory responsibilities.
Education and/or Experience
Associates degree (AA) or equivalent from a college or vocational school; two to three years related audio/visual support experience or equivalent combination of formal/vocational education, training and work experience.
Certificates, Licenses, Registrations
Certified Technology Specialist (CTS) preferred.
Must be proficient in the use of Microsoft Office applications including Excel, Outlook and Word. Basic understanding of Microsoft Windows required. Must have experience using AMX and Networked Audio DSP systems.
Excellent time management and organizational skills required. Must possess superb customer service and strong communication skills and the ability to creatively seek out and implement innovative solutions. Must have ability to effectively present information and respond to questions from groups of managers, clients and customers. Must have a high level of technical expertise and use exceptional judgment in troubleshooting, repairing and maintaining equipment in a timely manner. The employee must be able to work a flexible schedule that may include weekends, evenings and holidays.
Must be able to read, write, speak and understand English.
While performing the duties of this Job, the employee is regularly required to stand or sit for extended periods of time; walk; use hands and fingers to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must be able to lift and /or move up to 50 pounds. Must have the ability to work with specialized hand tools for installation/repair and occasionally work in tightly confined spaces when needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places; secondary smoke; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate to loud.