Card Room Massage Therapist
Job Title: Card Room Massage Therapist
Gaming License: 4b
FLSA Status: Non-Exempt
Reports To: Spa Manager
Performs chair massage therapy for guests in the Arena Poker Room. Massage therapist is responsible for guest satisfaction in the poker room by performing quality services and maintaining all poker room standards. Maintains a clean and safe work environment in a professional manner at all times and follows all established protocols and checklists to enhance the operation and guest experience.
This position has no supervisory responsibilities.
Education and/or Experience:
High school diploma or general education degree (GED) required. Minimum of 700 hours of training at a recognized massage school; prefer (1) year work experience in a casino poker room environment or corporate chair massage; or at least (1) year full time experience working in the spa industry. Service industry experience a plus.
Certificates, Licenses, Registrations
Must possess a current, valid Arizona State or National Massage License recognized by the Arizona State Board of Massage Therapy. Must meet and maintain Arizona State Board Massage Licensing requirements.
To perform this job successfully, an individual should have basic PC skills; a working knowledge of POS systems or related cashiering systems is preferred.
* Must be reliable, trustworthy and posses a pleasant personality.
* Must have excellent customer service and communication skills.
* Complies with all policies and procedures.
* Ability to work harmoniously with others and be a team player.
* Ability to handle pressure and difficult situations.
* Presents a professional and well-groomed appearance at all times.
* Must be able and willing to work a flexible schedule, including weekends, evenings and holidays.
Must be able to read, write, speak and understand English. Knowledge of multiple languages is a plus.
While performing the duties of this job, the employee is regularly required to stand for prolonged periods, bend, lean and walk; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The noise level in the work environment is usually moderate to loud.