Healthcare Professionals (HCP) compliance with necessary vaccinations ensures the uninterrupted operational continuity of Oaklawn and leads by example in the health and safety of the community we serve. COVID-19 and Influenza are required vaccinations at Oaklawn, EEOC exemption requests will be considered. Please consider this before applying for positions.
|
|||
Help Desk TechnicianJob Summary: Provides first line computer system technical support for Oaklawn employees and patients consistent with the Oaklawn Customer Service Model. Essential Functions:
Minimum Qualifications: Associate degree in Information Technology or related field and one (1) year of Help Desk, Phone Support or customer service experience or a commensurate combination of education and experience). Knowledge, Skills & Abilities: Knowledge of commonly used PC software like Microsoft Windows, Office Suite, user account administration, and Active Directory. Knowledge of PC/laptop hardware and maintenance. General diagnostic and troubleshooting skills as it pertains to PC/laptop, printers, and networking on an enterprise network. Skilled in interpersonal communication, customer service, assessing priorities, managing workload, multitasking, supporting projects, software applications, unique environments, and working under pressure. The ability to learn and stay current in an ever-changing healthcare environment. Working Conditions: May be occasionally exposed to hazardous materials or infectious diseases. Physical Requirements: Constantly sit, talk/hear. Frequently lift/carry 1-25lbs, occasionally stand, walk, reach, push/pull, handle/grasp/feel, bend/twist/ stoop/kneel/crouch, lift/carry 50+lbs. |