Current Career Opportunities at Oaklawn

Healthcare Professionals (HCP) compliance with necessary vaccinations ensures the uninterrupted operational continuity of Oaklawn and leads by example in the health and safety of the community we serve. COVID-19 and Influenza are required vaccinations at Oaklawn, EEOC exemption requests will be considered. Please consider this before applying for positions.

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Director - Patient Financial Services

Job Summary: Responsible for providing leadership in achieving a high level of performance and efficiency for the organizations Patient Financial Services. Responsible for directing and managing the hospital billing and payment cycle.

Essential Functions:

  • Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
  • Responsible for patient billing and collection, third party payer relations, and preparation of insurance claims for facility and professional services.
  • Manages claims to 3rd party payers, ensuring adequate systems are in place to facilitate processing and complete payment of claims
  • Monitoring/managing accounts receivables while incorporating strategies for reducing the A/R aging.
  • Work closely with other departments (HIM, Case Management, Information Technology, Nursing, and Ancillary departments) to streamline procedures that will help ensure correct billing to patients and payers in a timely manner, thereby expediting hospital receivables.
  • Maintains a culture of compliance, ethics and integrity.
  • Maintains knowledge of billing regulations to assure adherence to state and federal regulatory requirements
  • Administers policies and procedures to ensure all office activities comply with hospital standards and government regulations.
  • Ensures that patient financial matters are handled in an efficient manner.
  • Facilitates monthly staff meetings and service huddles.
  • Attends leadership meetings and participates in improvement projects as assigned
  • Direct the selection, supervision and evaluation of staff. Ensure performance evaluations are conducted in a timely manner according to hospital policy and initiate disciplinary actions as warranted. Resolve grievances and other sensitive personnel matters.
  • Maintains days in AR at or below levels established by the board of directors.
  • Develops strategy to minimize bad debt and oversees the placement of accounts with collection agencies, ensuring appropriate and timely placement of accounts.
  • Oversees the development and management of departmental budgets.

Minimum Qualifications: Bachelor’s degree in Business, Management, or Healthcare Administration. Minimum five years’ experience in related field or commensurate combination of education and experience. Prior management experience in a healthcare claims processing setting is preferred.

Knowledge, Skills & Abilities.Knowledge of policies, governmental regulations, and business practices pertinent to Hospital and Professional billing. Working knowledge of Hospital and Professional billing, and an in-depth knowledge of Medicare and managed care billing and payment practices. Knowledge of CMS and third-party payer regulations and policies related to billing operations required. Ability to manage a wide range of responsibilities and employees is necessary. Strong written and verbal communication skills, strong analytical and critical thinking skills and ability to multi-task are essential.

Working Conditions:  Work is generally performed within an office environment, with standard office equipment available.  Car travel to various off-site locations is required and in all types of weather.

Physical Requirements:   Constantly see/visual acuity, handle/grasp/feel, talk/hear, taste/smell.  Frequently stand, sit, walk.  Occasionally lift/carry 1 to 25 lbs.

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